What is our code of practice?

The International Association for Hearing Accessibility requires both members and associates to abide by a code of practice, also referred to as a code of conduct.

Interested in becoming an IAHA member? Find out more about our membership, or contact us directly.

Code of Conduct for IAHA Associates

Associate Members of IAHA are people or organisations who are not engaged in the manufacture of Assistive Listening technologies but have an interest in furthering the take up and proper use of them. These may be hearing instrument manufacturers, caring organisations, architects, installation companies, engineering consultants, venue management, etc. Associate Members will not show preference or favouritism towards any one manufacturer. Associate Members are not able to vote at IAHA meetings.

Associate Members of IAHA will agree to conduct themselves in accordance with our Principles and recognise their responsibility to do whatever is reasonably possible to ensure Assistive Listening systems will:

Provide a genuine benefit to end-users

Provide a genuine benefit to end-users by delivering clear, practical improvements to their experience,whether through accessibility, ease of use, or meaningful functionality.

Be compliant with relevant performance standards

Ensure compliance with relevant performance standards to meet industry expectations and support reliability, safety, and user confidence.

Be compliant with relevant accessibility legislation

Ensure compliance with relevant accessibility legislation to meet legal obligations and support inclusive access for all users.

Have clear and visible signage

Provide clear and visible signage to indicate the presence and use of assistive listening technology, ensuring users are aware of available support.

Be installed and commissioned by suitably competent personnel

Be installed and commissioned by suitably competent personnel to ensure proper functionality, safety, and compliance with relevant standards.

Be properly managed and maintained by suitably competent personnel

Be properly managed and maintained by suitably competent personnel to ensure ongoing performance, reliability, and compliance.

Code of Conduct for IAHA Members

Code of Conduct for Full Members

International Association for Hearing Accessibility (IAHA) members are people or organisations who are engaged in the manufacturer of Assistive Listening technology. Only IAHA Members are able to vote at IAHA meetings.

Members will actively promote good practice, and adoption of these principles, to all parties involved in specification, installation, management and use of their Assistive Listening systems.

Members of IAHA will agree to conduct themselves in accordance with our Principles and recognise their responsibility to do whatever is reasonably possible to ensure Assistive Listening systems will:

Provide a genuine benefit to end-users

Provide a genuine benefit to end-users by delivering clear, practical improvements to their experience,whether through accessibility, ease of use, or meaningful functionality.

Be compliant with relevant performance standards

Ensure compliance with relevant performance standards to meet industry expectations and support reliability, safety, and user confidence.

Be compliant with relevant accessibility legislation

Ensure compliance with relevant accessibility legislation to meet legal obligations and support inclusive access for all users.

Have clear and visible signage

Provide clear and visible signage to indicate the presence and use of assistive listening technology, ensuring users are aware of available support.

Be installed and commissioned by suitably competent personnel

Be installed and commissioned by suitably competent personnel to ensure proper functionality, safety, and compliance with relevant standards.

Be properly managed and maintained by suitably competent personnel

Be properly managed and maintained by suitably competent personnel to ensure ongoing performance, reliability, and compliance.

Members will provide:

Accurate guidance and instructions

Provide clear, accurate guidance and instructions to ensure assistive listening technologies are used effectively and confidently.

Product documentation and specifications and product accessories

Ensure all products are supplied with complete documentation, specifications, and any necessary accessories to support correct installation and use.

Training as required to ensure their products and their Assistive Listening systems meet these requirements.

Provide training as needed to ensure products and Assistive Listening systems meet all performance and accessibility requirements. users.

Become an
IAHA Member

IAHA membership is open to those who have a role or interest in the assistive listening technology (ALT) sector. Members should have a common aim of ultimately improving accessibility and inclusion for people with hearing loss.

Full Membership

All applications shall be approved by the IAHA committee and an annual fee of £600 is payable on confirmation of acceptance.

Enhanced reputation

Guidance & advice

Full access to all content and resources from IAHA

Promotion of your Organization

A Seat at all General Meetings

Become a Full Member

Who it’s for:

Corporate manufacturers and industry integrators and those with a core interest and influence in the sector.

Associate Membership

All applications shall be approved by the IAHA committee and an annual fee of £300 is payable on confirmation of acceptance.